Receptio is trained on your clinic's information — services, doctors, prices, schedules — and gives every patient instant, accurate answers 24/7. Let your reception team focus on the patients who are right in front of them.
Where is the clinic? What are the opening hours? Which doctors are available? How do I book? These basic questions flood your phone lines all day — pulling your team away from patients who actually need attention.
Your receptionist answers the same basic questions 40+ times a day. Every call takes 3–5 minutes. That's hours of productivity lost daily — and patients on hold getting frustrated before they even arrive.
Patients message on WhatsApp at 9 PM asking about prices, availability, and how to book. Nobody answers. They wait, grow anxious, and sometimes book elsewhere — or don't come at all.
Most people research clinics in the evening. Without a 24/7 response, you lose appointment requests that arrive outside office hours — while competitors with online booking capture them instead.
Patients show up without the right documents, without fasting when required, or without knowing where to park. Avoidable problems that waste everyone's time and create a poor first impression of your clinic.
From appointment guidance to preparation instructions — Receptio handles patient questions accurately and instantly.
Patients get instant answers about your clinic's address, opening hours, parking options, public transport access, contact numbers, and what to expect on their first visit — all from your official clinic documents.
Guide patients through the booking process — available time slots, how to book by phone or online, deposit requirements, cancellation policies. The AI can also collect patient details for appointment confirmation, delivered directly to your team.
Patients discover your doctors' specializations, availability, consultation duration, and what conditions they treat. Help patients confidently choose the right doctor — increasing booking conversion and reducing misdirected appointments.
Patients know exactly what each consultation costs, what payment methods are accepted, what documents to bring, whether fasting is required before procedures, and how to prepare — reducing no-shows, misdirected arrivals, and last-minute cancellations.
Built for medical clinics that want to improve patient experience without adding administrative burden.
Every answer comes straight from your clinic's official documents. No hallucinations, no incorrect prices, no wrong doctor details — just accurate, cited answers patients can trust.
When a patient wants to book, the AI collects their name, contact details, preferred time, and reason for visit — and delivers this structured request directly to your reception team. No missed leads, no back-and-forth.
Connect Receptio to your clinic's WhatsApp number. Patients get instant answers in the app they already use for communication. Complex requests are forwarded directly to your reception team.
Upload individual profiles for every doctor — specializations, availability, consultation types, accepted insurance. Patients find the right doctor on their own, reducing misdirected calls.
Discover your most frequently asked questions. Identify which doctors and services generate most patient interest. Use real conversation data to improve your online presence and reduce call volume.
Serve patients in Romanian, English, and more — automatically detecting the patient's language. Particularly valuable for clinics in tourist areas or serving expat communities.
Your clinic team configures, manages, and controls everything. No code. No technical expertise. We handle the setup for you.
Drag and drop your clinic brochure, doctor profiles, service list, price list, appointment procedures, and preparation guidelines. Receptio reads, understands, and indexes everything automatically. Supports PDF, Word, and more.
Within minutes, the assistant is fully trained and ready to answer patient questions in natural language. Every answer comes from your official documents — no invented information, no wrong prices.
Embed the chat widget on your clinic website and connect to your WhatsApp Business number. Patients get answers 24/7 — even when reception is closed. Appointment requests collected overnight arrive in your team's inbox by morning.
New doctor joining? Price change? Updated preparation instructions? Upload the new document and the AI updates instantly. Your patients always receive accurate, current information.
The shift is immediate — fewer phone calls, a calmer team, and patients who arrive prepared and on time.
Receptio was built with enterprise grade data security. Your clinic information and patient interactions are yours alone — private, isolated, and fully controlled.
Each clinic's documents and patient conversations are stored in separate, fully isolated environments. No data crosses between clinic accounts under any circumstances.
The AI only provides information from your uploaded clinic documents. It never gives medical advice, diagnoses, or opinions — it guides patients to book and arrive prepared, nothing more.
Choose what's public (clinic hours, services, prices) vs. private (internal protocols, supplier contacts). Complete control over what information patients can and cannot access.
Every patient conversation is logged and time-stamped. Review interaction logs for quality management, staff training, and identifying frequently asked questions to improve your clinic documentation.
Choose the right plan for your clinic. Start with a 14-day free trial — no credit card required.
Join forward-thinking clinics that let AI handle routine patient questions, so their team can focus on the patients who truly need their care.